Shipping Policy

At Vela Electronics, we want your shopping experience to be smooth and enjoyable, from start to finish. Here’s everything you need to know about our shipping process:

1. Order Processing:
Orders are typically processed within 1–2 business days after receiving your payment. Please note that orders placed on weekends or holidays will be processed the next business day.

2. Shipping Times:
We offer fast and reliable shipping options to ensure your products reach you as quickly as possible. Shipping times vary depending on your location, but most orders will arrive within 5–7 business days. You will receive a tracking number via email once your order has shipped, so you can keep an eye on its progress.

3. Shipping Methods:
We offer a range of shipping methods, including standard and expedited options. You can select your preferred shipping method at checkout, and the corresponding fees will be displayed before you complete your order.

4. International Shipping:
We currently ship to select international locations. International shipping times may vary, and additional customs duties or taxes may apply depending on your country. Please note that any customs fees are the responsibility of the customer.

5. Shipping Address:
Please ensure that the shipping address is correct at the time of purchase. We are not responsible for delays or lost items due to incorrect or incomplete address information.

6. Shipping Costs:
Shipping costs will be calculated at checkout based on the shipping method and your location. We strive to offer competitive rates, and free shipping may be available on select orders or promotions.

7. Lost or Damaged Packages:
In the unlikely event that your package is lost or damaged in transit, please contact us immediately. We’ll work with the carrier to resolve the issue and ensure that you receive your order in perfect condition.

8. Customer Service:
If you have any questions or concerns about shipping, don’t hesitate to reach out to us at velaelectronics67@gmail.com. Our customer service team is here to help!

Thank you for shopping with Vela Electronics—we look forward to delivering the best in tech directly to your doorstep!